O’Milo celebrates the quiet strength that shapes a woman through every chapter of her journey. Crafted from ethically sourced precious metals, each piece is made to stay—a reminder that she is, always, worthy of beauty that lasts.
Privacy policy
Your privacy is important to us. This policy explains how we handle your personal data when you use our website or shop with us. We keep it simple, clear, and legally compliant.
1. Who We Are
O'Milo operates under the legal entity Apartefacts GmbH, located at Genslerstr. 13, 13055 Berlin, Germany. For any privacy-related inquiries, please contact us at hello@o-milo.com.
2. What Data We Collect
We collect your personal data to process your orders, improve your experience, and meet legal obligations. This includes:
- Identity Information: Name, address, phone number, and email.
- Payment Details: Only to process your order securely (e.g., PayPal, credit card).
- Order History: Details about your purchases.
- Technical Information: IP address, browser type, and device data.
- Usage Data: How you interact with our website, collected via cookies.
3. Why We Use Your Data
Your data is used to:
- Process Orders: Deliver your jewelry and handle payment.
- Communicate: Provide updates on your order or respond to your inquiries.
- Improve Services: Analyze trends to enhance our website and offerings.
- Marketing (Optional): Send emails about new collections or promotions (only if you’ve opted in).
- Legal Compliance: Fulfill tax, fraud prevention, or other legal requirements.
4. Sharing Your Data
We only share your data when necessary:
- Payment Providers: For secure payment processing (PayPal, Klarna, Shopify Payments).
- Shipping Partners: To deliver your orders (DHL).
- Service Providers: For website hosting, analytics, and marketing (Shopify, Facebook, Google, TikTok, Pinterest).
We do not sell your data.
For international data transfers (e.g., data processed by Shopify or analytics tools), we use GDPR-approved safeguards, such as Standard Contractual Clauses, to protect your information.
If you have any questions about how we share your data, please email us at hello@o-milo.com.
5. How Long We Keep Your Data
We store your data only as long as necessary:
- Order Information: Retained for legal and tax purposes (up to 10 years in Germany).
- Marketing Data: Until you unsubscribe.
6. Your Rights
Under the GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Correction: Fix inaccurate or incomplete data.
- Deletion: Ask us to delete your data (unless legally required to keep it).
- Restriction: Limit how we process your data in certain situations.
- Portability: Receive your data in a portable format.
- Objection: Opt-out of data processing for marketing purposes.
- Complaint: Lodge a complaint with your local data protection authority if you believe your rights have been violated. In Germany, this is the Berliner Beauftragte für Datenschutz und Informationsfreiheit (Berlin Commissioner for Data Protection and Freedom of Information).
To exercise these rights, email hello@o-milo.com.
7. Cookies
We use cookies to enhance your experience:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: To understand website performance and usage (e.g., Google Analytics).
- Marketing Cookies: For personalized ads and social media tracking (e.g., Facebook Pixel).
You can disable cookies in your browser settings, but some site features may be limited.
8. Data Transfers
If we transfer your data outside the EU, we ensure compliance with GDPR using legal safeguards such as standard contractual clauses.
9. Security Measures
We use industry-standard encryption and secure servers to protect your data. However, no system is 100% foolproof, so we encourage you to keep your login details private.
10. Changes to This Policy
We may update this policy from time to time. Any significant changes will be posted here and, where necessary, communicated directly to you.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
O'Milo
Apartefacts GmbH
Genslerstr. 13
13055 Berlin
Germany
Email: hello@o-milo.com
This Privacy Policy was last updated on 06.12.2024.
By using our website, you acknowledge that you have read and understood this Privacy Policy.