Gracias — que superen las fotos es justo lo que esperamos. Y el empaquetado, para nosotros, es parte de la experiencia. Nos alegra que Evi le gustara.

Thank you — Aurora has a way of catching the eye without ever trying too hard. Compliments from strangers are the best kind. Glad you love them.

Thank you so much! 🤍 Enjoy your Muse earrings!

Warmly,
Alex

Vielen Dank — schön aussehen und sich gut anfühlen, das muss zusammenkommen. Freut uns, dass beides stimmt.

Vielen Dank — Begeisterung ist das schönste Feedback, das wir bekommen können.

Thank you for the 4 stars — if there's anything that would make it a 5, we'd love to hear it.

Thank you — we're so glad you love them. Losing one is such a heartbreak, we know. Feel free to reach out to us directly — we may be able to help you find a way to complete your pair again.

Dziękujemy — cieszymy się, że Gemelia przypadła do gustu. Została zaprojektowana tak, żeby biżuteria podróżowała równie bezpiecznie, co pięknie.

Dank u wel — fijn dat de ruil soepel verlopen is en dat u nu de juiste maat draagt. Elke dag dragen is het mooiste compliment dat we kunnen krijgen.

Gracias — elegantes y para el día a día, eso es exactamente lo que buscamos. Nos alegra que le acompañen a diario.

Thank you — each of our pearls is a natural freshwater pearl, so no two are exactly alike. The fact that they've become part of your everyday says everything.

Thank you — we love that you're already thinking ahead! We do have ideas in the works, so stay tuned. Glad Gemelia found a fan.

Vielen Dank — genau die richtige Größe, genau die richtige Wirkung. Schön, dass sie passen.

Grazie — semplice e chiaro, proprio come il design. Felici che le piacciano.

Grazie — ci fa piacere che gli orecchini abbiano ripagato l'attesa. I tempi di consegna possono variare a seconda della destinazione, ma ogni spedizione è tracciata e assicurata con DHL. Felici che siano arrivati sani e salvi.

Thank you for your feedback — we're sorry the experience felt frustrating. We'd like to clarify a few things for full transparency.

O'Milo is a Berlin-based company, and all orders ship from Germany. Our website displays prices in your local currency for convenience, but this does not mean the purchase is domestic. Import duties and customs fees are determined and collected by your country's customs authority — they are not set or controlled by us, and they vary by destination. This is clearly outlined in our shipping policy and legal notice.

On our end, your order was shipped with free tracked and insured delivery via DHL, and it was successfully delivered. The customs clearance process is handled entirely by the carrier and local authorities upon arrival.

We understand that unexpected fees are frustrating, and we're always happy to answer questions before or after a purchase. But we want to respectfully note that there was nothing deceptive about this transaction.

Dank u wel — fijn dat alles klopt: het model, de afwerking en de verpakking. Precies zo bedoeld.